Please note that due to COVID-19 we are limiting parcel shipments to 1 day per week. Please expect some delays in processing. Cutoff is 11AM Mountain Time on Thursday.

Payment not Complete

There seems to be a small issue.

Common Mistakes:

  • Billing information (Name, Address or Phone) do not match up exactly to the registered card
  • Card is not yet activated or registered for online use (Debit cards must be classified as available for online use by your issuing bank)
  • Card number/details are typed incorrectly
  • American Express Card used under the Quickest payment option (must be used through the Paypal Site option)
  • Paypal is not available in some nations like Macau, we can still process the payment manually if you email us: [email protected]

If none of the above resolves your issue:

Please try the other payment option: Credit card via Paypal site (fixes most issues)

Or try a different card type (Visa, Mastercard etc.)

or email us: [email protected]


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